SHIPPING & RETURNS
FOLLOWING GENERAL SALES AND DELIVERY CONDITIONS APPLY TO ALL B2C DELIVERIES FROM 2BLIND2C APS.
THESE CONDITIONS APLLY IN CASE, ALTERNATIVE WRITTEN AGREEMENTS DO NOT EXSIST BETWEEN 2BLIND2C APS AND THE PURCHASER.
ORDER & PAYMENT
Before submitting you order, please carefully revise your order-, payment-, delivery- and billing address information- shortly after placing your order, you will receive an order confirmation by e-mail.
Any customs and import duties that are charged once the order reaches its destination country, must be paid by the recipient of the order. 2Blind2C have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You may want to contact your local customs office for further information. All orders are sent from Denmark.
SHIPPING & DELIVERY
All shipments are sent as insured packaging and can be tracked at any time during its journey.
All orders from the webshop will be dispatched within 1-2 days
Free shipping within Denmark.
If your order has been delivered to a parcel shop, be sure to pick it up in time, before it’s getting send back to shipper. Any cost connected with returns are paid by you and are not covered by 2Blind2C.
SHIPPING TO EUROPEAN COUNTRIES
Danish VAT applies to all countries in Europe.
Delivery to a country in Europe - from 8 EURO
Free delivery on orders above 200€
Kindly notice that all return expenses are held by the customer.
Shipping time usually takes 3-5 working days.
DELIVERIES TO RUSSIA
If you order to Russia it’s only possible for us to send to a public work address. If this is not given, we will ask for a work address or cancel the order.
We offer a 30 days return policy. The items must be returned unused, and in original condition and packing. We reserve the right to reject a return if the items have any signs of use.
As soon as we have received and accepted the returned items, the refund will be issued. Please be aware that the refund will be credited to the credit card originally used for purchase of the items, minus taxes or import duties, if any.
The return shipping cost must be paid by you, and is not covered by 2Blind2C. The return is at your own risk, and therefore we recommend that you keep a postage receipt with tracking number, to prove that the package was sent, if it gets lost in mail.
Textile Logistics Denmark Aps
Please be aware that 2Blind2C does not exchange items. If you wish to change your purchase to a different size, color or style, you need to follow the return information, and then place a new order on our webshop.
All goods are subject to the purchase law rules for 24 months' right of complaint. The right of claim means that you as a customer can complain about defects in the item that has occurred within 24 months of the purchase. The warranty does not cover when faults, damages or wears have occurred due to improper use, lack of maintenance or general wear and tear.
In case of complaint, defects or missing deliveries please contact us directly via email: firstname.lastname@example.org.
2Blind2C will cover reasonable shipping costs in the event of a defective item within Denmark; in order to facilitate this please ensure invoice documentation of the freight is enclosed with your returns.